CRM

Employ AI-driven CRM to Build, Track, and Engage with Potential Leads and Create an Appreciative Clientele through Delightful Customer Service.

Vybog’s CRM – Explicitly Crafted for Staffing Solutions

The perceptive CRM aids in efficiently proposing appropriate resumes to customers swiftly by recording all customer interactions, getting the job requirements, uploading essential documents, setting priorities, etc., thus streamlining the talent sourcing operation and optimizing the placement process.

Our CRM enables users to easily create and maintain accurate primary customer contact and multiple sub-contact records. In addition, it ensures business continuity through seamless progression to subsequent stages by delegating customers to numerous customer relation executives.

Advanced search options help access crucial customer information in seconds and enable adding notes to existing records in real-time. In addition, the uploading call recordings option offers instant access to interaction records, enhancing customer success by identifying and proactively keeping issues minimal. The recordings can also be used for training purposes.

Our intuitive CRM aims to build long-lasting and fruitful business relationships and deliver a fulfilling customer experience.

Vybog’s CRM – Powered by AI and Data Analytics

01

Invaluable Customer Information

Powered by AI and data analytics, our intelligent CRM provides invaluable insights into customers’ interests, backgrounds, and buying behaviors.

02

Generate Better Leads

CRM empowers customer support personnel to proactively address all queries, solve issues, and generate better leads passionately with prolific professionalism.

03

Enhanced Conversion Rate

CRM consolidates customer information and captures it into a single CRM database, so users can easily access and manage it, which facilitates the conversion of leads into loyal customers.

360 Degree View of the Customers

01

Store Innumerable Interactions

The CRM has the acumen to record and store innumerable customer interactions. It is beneficial because you can retrieve it in a single click at any time in the customers’ journey. 

02

Customer Experience Management

It also facilitates successful customer experience management by providing a 360-degree view of the customers with the latest updates on any account. 

03

Understand Customers' Requirements

This data helps businesses understand customers’ requirements, pain points, and challenges, enabling them to provide accurate and faster recommendations.

Features of CRM

01

Well-organized Follow-ups

The use of our effective CRM lays the foundation for well-organized follow-ups. In addition, it empowers the team to address customers’ future requests, which impresses them, so they begin personally relating to the service or products.

02

Acquire and Act on Feedback

Measuring customer satisfaction in tangible metrics and analyzing constructive criticism enhances the product and completely rewires the perception of achieving everyday targets with confidence and enthusiasm.

03

Timely and Competent Resolutions

Our resourceful CRM will provide timely and competent resolutions, improve sales and marketing strategies, and facilitate exemplary customer service by efficiently managing and closing Requests for Proposals (RFP) or Requests for Change (RFC) after procurement. 

04

Customizable Workflows

Customizable workflows facilitate flexibility to simplify processes that enhance performance in every stage of the operation.

05

Comprehensive Reporting

Comprehensive reporting capabilities ensure visibility, accountability, and thorough follow-ups, leading to outstanding individual and team performance. 

06

Collaborative Production

It facilitates collaborative production and fosters coordinating and integrating efforts, expertise, and resources to achieve a common goal.

Benefits of CRM

Control Marketing and Sales Costs​

Keep marketing and sales costs under control by doing away with repetitive administrative tasks, lost and ambiguous leads, futile marketing, sorting through mountainous data, and increasing the stress level of everybody involved in the transaction.

Obtain Effective Feedback

Based on collected customer information, you can do predictive analysis and create a wow factor by anticipating customers' needs. As a result, you will propel your business forward through increased sales when you continue to amaze customers. 

Track Service Queries​

Quality service is catering to customer needs and tailoring your solutions to when, where, and how your customers want them. It also involves tracking service queries across multiple channels and personalized service with instant access to purchase and past support records, thereby discovering and solving problems before they occur. 

Access Data Anytime

With our integrated CRM platform, you will always have customer information and pertaining data in a structured format, making sales pitches personalized, customized, and predictive, thereby increasing sales and facilitating cross-selling and upselling. It also enables you to find the right solution quickly, providing the best customer experience.

Get Analytical Insights

By providing analytical insights into your business, our CRM helps your enterprise make informed, data-driven, and intelligent decisions, providing customers with accurate and timely service/products to experience business growth and earn customers' allegiance.

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Thiru Arumugam

Domain Expert / Functional Expert

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Kavitha Varadharajan

FinMa expert

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Kumaravel Ramasamy

Technology Expert

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Thirumurugan

Director – Platform Engineering

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Name

Designation

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Anu Radhi

Head of Enterprise

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Akash Chopra

Chief Technology Officer

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Millan Scott

Founder

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Jason Mike

Founder

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